MESSAGING WITHIN CHAOS – A PHYSICIAN PERSPECTIVE

The goals in advancing technology in healthcare should include enhanced patient safety, improved operational efficiencies, and reduced overall costs to the system. Design of new technology often fails to appropriately understand the environment experienced by physicians, ultimately leading to poor adoption. Further, complex systems tailored toward a specific setting may be cumbersome in different locations or among diverse medical specialties. Successful technology initiatives require an understanding of the physician practice environment and a focus on simplicity. This session will examine physician practice settings and review a case study of successful messaging of critical diagnostics at a hospital in Southern Vermont.

Trey Dobson, MD, Chief Medical Officer and Emergency Physician, Southwestern Vermont Medical Center, Dartmouth – Hitchcock Health