DESIGNING A MOBILE COMMUNICATION STRATEGY FOR CLINICIANS

Healthcare environments are dynamic with multidisciplinary care teams across locations using various clinical systems and a choice of communication devices. The key to easily connect these team members with the right person or information instantly depends on the right communication platform, which provides interoperability between clinical systems and clinician mobility via hands-free communication, secure text messaging and alerting. While many hospitals may identify and implement the right communication solution, transformational improvements can’t occur unless there is significant clinician adoption. This presentation will offer best practices for deploying mobile healthcare technologies that streamline workflows and improve care team communication and collaboration enterprise-wide. It will also show how strong clinician adoption of the right communication technology can transform patient care, safety and experience.

David Augsburger MSN, MBA, RN, CCRN, Director of Clinical Informatics, Major Health Partners